Terms & Conditions
Effective Date: 23/02/2025
1. Introduction
Welcome to NMST Tennis Retreats. By booking and participating in our tennis retreats, you agree to the following Terms & Conditions. These terms govern your rights and responsibilities when engaging with our services.
2. Company Information
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Business Name: NMST Tennis Retreats
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Address: Ug 1, Olymp Sveti Vlas, Bulgaria, 8256
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Phone: +359876507788
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Email: nmstpro@gmail.com
3. Booking & Payment
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A booking is considered confirmed once a deposit or full payment is received.
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Payment details, including accepted methods, will be provided at the time of booking.
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Full payment must be completed before the start of the retreat.
4. Cancellation & Refund Policy
Due to prior commitments to hotels, tours, and transportation, our cancellation policy is as follows:
4.1 Cancellation by the Participant
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More than 90 days before the retreat start date: Full refund minus processing fees.
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Between 45 and 90 days before the retreat start date: 50% refund.
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Less than 45 days before the retreat start date: No refund.
4.2 Cancellation by NMST Tennis Retreats
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We reserve the right to cancel a retreat due to unforeseen circumstances. In such cases, participants will receive a full refund.
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We are not responsible for additional costs such as flights, visas, or personal travel expenses.
5. Travel & Insurance
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Participants are responsible for their own travel arrangements, including flights and visas if required.
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We strongly recommend that all participants purchase comprehensive travel insurance covering medical expenses, trip cancellations, and unforeseen events.
6. Health & Safety
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Participants must disclose any medical conditions that may affect their ability to participate.
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NMST Tennis Retreats is not liable for injuries, illnesses, or accidents that occur during the retreat.
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It is the participant’s responsibility to ensure they are physically fit for the retreat activities.
7. Conduct & Participation
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Participants are expected to behave respectfully toward coaches, staff, and fellow guests.
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NMST Tennis Retreats reserves the right to remove any participant who engages in disruptive or inappropriate behavior, without a refund.
8. Liability & Disclaimer
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NMST Tennis Retreats is not responsible for any personal loss, injury, or damage to belongings during the retreat.
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Participants acknowledge that sports activities carry inherent risks and agree to participate at their own risk.
9. Changes to the Program
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NMST Tennis Retreats reserves the right to modify schedules, locations, and activities due to weather conditions or unforeseen circumstances.
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Any major changes will be communicated to participants as soon as possible.
10. Privacy & Data Protection
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We collect and process personal data strictly for booking and customer service purposes.
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Your information will not be shared with third parties, except as required for retreat organization.
11. Governing Law
These Terms & Conditions are governed by the laws of Bulgaria. Any disputes shall be resolved in accordance with Bulgarian legal procedures.
12. Contact Information
For any questions regarding these terms, please contact us at:
📍 Address: Ug 1, Olymp Sveti Vlas, Bulgaria, 8256
📞 Phone: +359876507788
📧 Email: nmstpro@gmail.com